TruRecord – Integrated Call Recording Solution

Turnkey Solution for Capturing and Analyzing Customer Interaction in near real time

TruRecord – Integrated Call Recording Solution

Turnkey Solution for Capturing and Analyzing Customer Interaction in near real time


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TruRecord

 

TruRecord technology records & analyzes all inbound and outbound, local or toll free, landline and cellular calls. In addition to recording calls, TruRecord provides a comprehensive view of every call that goes through your communications system. You can capture, record, organize and analyze all of the calls coming to and from your dealership.

TruRecord is available on every dealership phone number and from every cell, portable, soft, desk or other connected device. With Advanced Call Analytics, every call can be analyzed in near real time. When key words or phrases are detected, management is alerted to take the appropriate action.

Benefits

  • Record and publish 100% of dealership calls to CRM
  • Works with every connected device
  • Available on every tracking, mobile, toll-free and desk phone number
  • You own every phone number. No more renting toll-free tracking numbers
  • Management alerting of any hang-up or key word mention
  • Search call database for key words indefinitely
  • Blacklist Dealer Principal and dealership executives from call recording

DealerTEL Advantage

  • One number all devices
  • Enhanced Unified Voicemail – single voicemail for all devices
  • 4 digit dialing from all devices nationwide
  • Call Park and Retrieve to/from any device nationwide
  • Enterprise Call Hosted PBX Feature Set on Desk and Mobile without need for an app
  • Mobile and wireline virtual numbers
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